Standby Totalcare - Managed IT Plan

Spend more time getting on with business

If you're looking for more reliable IT systems, low and predictable costs and a team of dedicated professionals to manage your network - look no further than Standby Totalcare.

Isn't it about time your IT started performing for your business?

Service Availability

8.30am-8.30pm
24x7 Option

Support Specifics

Guaranteed response time - 2 hours
Weekly Reports
From 2 hours on-site per week
Advanced IT Management functions including Strategic planning
Unlimited access to Virtual Helpdesk
Updates and security checks
Backups including disaster recovery
Rate Discounts on hardware and software

Plan Add-ons

Data Internet
Communications - phone and mobile
Web Service
Vendors/ suppliers
Security
Networking
Independent IT Review
Hardware and software
Integration
On-site consulting

Eligibility Criteria
Not all networks are suited to immediate implementation of a service level agreement. If your network fails to meet certain minimum standards remedial action may be necessary to bring out an acceptable level before the agreement to begin.

IT Services