Standby Pre-Paid - Managed IT Plan

Designed for small business with a limited IT budget

If you have a small office and can't afford our dedicated Managed Services then our Pre-Paid Plan is for you.

Scope
(maximum of 7 computers and 1 server)

Service Availability
9am-5pm (Monday-Friday)

Support Specifics

Monthly reporting
Guaranteed response time - 6 hours
Access to Virtual Helpdesk (based on hourly cost detailed below)

Pre-Paid Prices

Pre Paid Hours	Hourly Rate	Total Price
3 Hrs	$110	$330
5 Hrs	$100	$500
10 Hrs	$95	$950
15 Hrs	$90	$1350

*Excess hours in a calendar month are charged at the full hourly
rate of $125 (ex gst)
*Travel time for on-site visits will be deducted from package
Pre-Paid Hours
*Billed in 15 minute increments

Eligibility Criteria
Not all networks are suited to immediate implementation of a service level agreement. If your network fails to meet certain minimum standards remedial action may be necessary to bring out an acceptable level before the agreement to begin.

IT Services