Standby Performer - Managed IT Plan
Spend more time getting on with business
If you're looking for more reliable IT systems, low and predictable costs and a team of dedicated professionals to manage your network - look no further than Standby Performer.
Isn't it about time your IT started performing for your business?
Service Availability
9am-5pm (Monday-Friday)
Support Specifics
- Guaranteed response time - 4 hours
- Monthly Reports
- Proactive system maintenance – from 2 hours on-site per fortnight
- Basic or core IT Management functions
- Access to Virtual Helpdesk (based on hourly amount)
- Updates and security checks
- Backups
- Rate Discounts
Plan Add-ons
- Managed services
- Helpdesk
- Data Internet
- Communications - phone and mobile
- Web Service
- Vendors/ suppliers
- Virtual IT Helpdesk (off site)
- On call
- Maintenance contracts
- SLA‘s - guaranteed response times
- Security
- Networking
- IT Strategy Planning
- Independent IT Review
- Hardware and software
- Integration
- Monthly reports
- On-site consulting
- Backups and Disaster recovery planning
- Tailored packages for individual businesses
Contact us now on 1300 886 786 to find out more.
Eligibility Criteria
Not all networks are suited to immediate implementation of a service level agreement. If your network fails to meet certain minimum standards remedial action may be necessary to bring out an acceptable level before the agreement to begin.