Standby Performer - Managed IT Plan

Spend more time getting on with business

If you're looking for more reliable IT systems, low and predictable costs and a team of dedicated professionals to manage your network - look no further than Standby Performer.

Isn't it about time your IT started performing for your business?

Service Availability

9am-5pm (Monday-Friday)

Support Specifics

  • Guaranteed response time - 4 hours
  • Monthly Reports
  • Proactive system maintenance – from 2 hours on-site per fortnight
  • Basic or core IT Management functions
  • Access to Virtual Helpdesk (based on hourly amount)
  • Updates and security checks
  • Backups
  • Rate Discounts

Plan Add-ons

  • Managed services
  • Helpdesk
  • Data Internet
  • Communications -  phone and mobile
  • Web Service
  • Vendors/ suppliers
  • Virtual IT Helpdesk (off site)
  • On call
  • Maintenance contracts
  • SLA‘s - guaranteed response times
  • Security
  • Networking
  • IT Strategy Planning
  • Independent IT Review
  • Hardware and software
  • Integration
  • Monthly reports
  • On-site consulting
  • Backups and Disaster recovery planning
  • Tailored packages for individual businesses

Contact us now on 1300 886 786 to find out more.

Eligibility Criteria
Not all networks are suited to immediate implementation of a service level agreement. If your network fails to meet certain minimum standards remedial action may be necessary to bring out an acceptable level before the agreement to begin.

 

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